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Managing Order

You can click here to view all your current order.

You will receive an automated email with all the order details. Besides that, you will also receive an automated SMS with the runner name and contact details once the runner pickup your items from our vendor.

We have a dedicated team that looks after your entire Moments365 experience, from the moment you place an order right through to it arriving with you.

However, we do understand that sometimes things might go wrong. If this is the case, you can use the live chat function in the Moments365 website to speak to our customer service team and report any issues.

You can also contact us at 03-21829605 or [email protected]

Unfortunately making any changes to your order after the order is confirmed will not be possible.

Yes. Simply send an email to [email protected] with your order ID and our team will assist you with the official invoice / receipt.